I spent three weeks at the Wendelstein Rehabilitation Clinic. My conclusion after 21 days: A major organizational and professional disappointment. The positives: The initial consultation with the doctor was thorough and respectful. Unfortunately, this remained the only bright spot. Points of criticism: Refused core treatments: I came to Bad Aibling specifically for the mud baths. However, these were denied to me with the blanket explanation that "previous rheumatism patients hadn't tolerated them." I wasn't even allowed to try the cryochamber. Because, apparently, I couldn't tolerate the cold due to my Raynaud's syndrome. Instead of addressing my individual needs, decisions were made without my input. Massive downtime: The organization is inadequate. On 10 out of 21 days, I had absolutely no treatments. My stay ended by Friday noon at the latest, leaving the weekend completely unused. Lack of expertise: A different doctor saw me during every consultation. The crowning moment was the statement: "I'm an orthopedic surgeon, I don't know anything about rheumatism." In a specialized rheumatology clinic, such a statement is an outrage. Staff & Interaction: Many therapists and nurses often seemed unfriendly and lacked empathy. Departure Day Procedure: Having to vacate your room at 6:40 a.m. is unacceptable. This day is billed in full (or doubled by the next patient at 8:00 a.m.), even though no further services are provided. Conclusion: Anyone seeking targeted, expert rheumatism therapy with mud or cold therapy is in the wrong place. You feel more like a number in a system optimized for maximum bed occupancy than for healing.

The Wendelstein Clinic on Kolbermoorerstrasse and the Rheumatology Clinic on Ghersburgstrasse merged about three years ago! I was at the Rheumatology Clinic on Ghersburgstrasse in 2020 and wanted to go there again since my file was there. I was told to show up at the main Wendelstein Clinic building on the day of admission and then I could go to the Rheumatology Clinic. This was an absolute requirement for me to even consider making the 600km trip; otherwise, I would have canceled. On the day of admission, none of this was true, and I had to stay at the Wendelstein Clinic. Apparently, despite the merger, I still didn't have access to my file at the Rheumatology Clinic on Ghersburgstrasse, so I was back to square one. The admission was handled by Dr. Schulz, who constantly interrupted me and found fault with every single therapy and treatment my doctors had given me. On the day of admission, however, all of this was no longer the case, and I had to stay at the Wendelstein Clinic. Food/Meals -> I can't comment on that, as the dining hall has a maximum capacity of 150 people, and the clinic is almost three times that number! I hate crowds and the noise level in those kinds of cafeterias, so I didn't eat there once during my three weeks there! Other patients told me they were asked to finish eating after just 10 minutes! Besides that, the days were long, with the first appointment at 6:40 a.m. and sometimes the last one at 4:00 p.m. I now need to take two weeks off after rehab to recover from the stress. I didn't bother filling out the evaluation form for rehab; it usually just ends up in the trash or, at best, is acknowledged. A review offers far more value.

Message for "XX": What, Dr. Schulz is still there? I already had her back in 2007 for my initial and discharge examinations, as well as when she was my ward physician. Incompetent, unempathetic, and sometimes rude and insolent towards patients. She was completely overwhelmed by my spinal problems and misalignments. At that time, I already had a fused lumbar spine. Because of my young age, I was labeled a "malingerer." Even back then, she didn't recognize or diagnose that my chronic pain was coming from the sacroiliac joint. I also received some incorrect treatments. Perhaps I was in a rheumatology clinic, which was a bit out of place, I don't know. The absolute worst and a real nuisance for the patients at that time was the head physician, Dr. Miel(k?)e! He was very close to retirement and during rounds, he would completely berate and demoralize the patients. Absolutely unacceptable! Being like that is unacceptable! There were many complaints about the doctors back then, and many patients prematurely ended their rehabilitation. I also sent a statement/complaint to the German Pension Insurance (DRV) afterward. But as they always say: bad and incompetent doctors, useless in acute care hospitals, often end up in rehabilitation facilities. During my stay, one evening I suddenly had chills, a fever, and severe tonsillitis. I'd had it often before and knew the symptoms. I felt so bad that night that I went to a nurse and asked for penicillin tablets. I then overheard her saying to the doctor on the phone, "Just take a quick look in her mouth to make the patient happy." She downplayed and trivialized everything. The next morning, everything was full of pus, and suddenly it was taken seriously and treated accordingly. I threatened beforehand that if nothing changed, I'd go to another doctor in town, get the necessary medication prescribed there, and simultaneously terminate my rehab. It's unbelievable what went on there! The food was an outrage! During the nutritional counseling, they preached about varied, healthy, and balanced meals. But there was hardly any salad at the buffet, NO vegetables, and it was the same thing every morning and evening. It's probably like almost everywhere these days, all about sales and profit. Unfortunately, at the patients' expense!

I was here for three weeks of rehab, over Christmas and New Year's. Unfortunately, I have hardly anything positive to report. Let's start with the room. I can overlook outdated furnishings, but when the drain smells strongly, the toilet seat is cracked, and there are cobwebs and a foul odor in the living area, the maintenance staff should come, speak to the cleaning staff, and do something about the bad smell themselves. Clearly, the cleaning was insufficient during those three weeks because of the holidays—sorry, but then they should just close for a holiday! My initial assessment by a doctor took place on the day of arrival, followed by the usual blood tests, EKG, and lung function test. In the second week, I had my final consultation, where, after I asked about it, my test results were discussed—everything was fine! Well, if you don't want to extend your stay because you're not getting what you specifically chose this clinic for, you end up with three weeks of limited treatments and have to entertain yourself, which I'm quite good at! The tone of voice in the clinic urgently needs improvement. If you're not capable of doing your job, you shouldn't speak to adults in a commanding tone or shout! We patients need orientation and support upon arrival. This would certainly run more smoothly if we received training materials to help us find our way around, perhaps via an app or by using the exact same labels (on the map and signs). I don't even know if you can call the way people are processed in the dining hall organized; I don't think so. It's pure chaos when the clinic is full! If you finally manage to get a seat after ordering three courses (salad, soup, main course), you practically have to get up with the last bite in your mouth to make way for the next person. The opening hours are also problematic. Everything from the seating arrangements to the food service needs to be revised. I've never experienced such chaos. Now, about the therapists... well, they were a mixed bag. Some were still motivated, while others were just going through the motions. Improvements are needed there, and the staff should be challenged. I didn't learn anything new, and some things were so dull that I thought, "I could do that job myself; it's not like I'm wasting my time." I found that very sad. And just because it's Christmas doesn't mean you have to be in a bad mood or perform your job without any care! There are also some nice nurses on ward 8 and staff in the massage and bathing department. Unfortunately, I didn't get much of that. Luckily, another rehab patient taught me how to do breast massages. So, I did get some extra attention, but I also have to mention the opening hours as a negative point. In the entire rehab facility, there are only three drinking water stations, which I find insufficient, as one is supposed to drink 2-3 liters a day. However, on ward 8, 1st floor, in front of the dining hall and in front of the medical training therapy (MTT) room, there are three stations. Perhaps someone should spend a day in rehab to experience firsthand that three stations are inadequate, especially since the water shouldn't sit in the plastic bottle for hours! I would also like to address the handling of smokers. Yes, there are a few bad apples, as everywhere, but having a pavilion furthest from all the rooms is truly problematic, as most smokers also have difficulty walking and naturally look for alternatives. Yes, cigarette butts shouldn't be thrown into nature, I agree, but if you see them on the public path, there's no need to post a prohibition notice. The overall appearance of the clinic is only negatively impacted by the lack of alternative smoking options on the premises. I wanted to quit smoking during the three weeks; it was on my schedule, but it wasn't offered until January 12, 2026, as I learned during the final consultation. I think for people who have no point of comparison and receive "full-time" rehab, who don't have expectations regarding the programs and procedures, or who simply need to get away, it's definitely a good experience. Unfortunately, it wasn't for me.

I was a patient over New Year's 2025/26. The medical team was excellent, including appointments with the orthopedist and dermatologist. Diagnoses were explained comprehensively and clearly, and the extensive treatment plan was adjusted accordingly. The food was delicious and varied. The service staff was always friendly. The moor bath, in this form, is certainly unique and did me a world of good. I had absolutely no complaints!